{"product_id":"lecture-notes-in-computer-science-9783030682880","title":"Lecture Notes in Computer Science","description":"\u003cp\u003eThis book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":52935800619287,"sku":null,"price":6072.63,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0679\/6918\/8119\/files\/9783030682880.jpg?v=1781617959","url":"https:\/\/payment.letskitaboo.com\/products\/lecture-notes-in-computer-science-9783030682880","provider":"Kitaboo One eStore","version":"1.0","type":"link"}