{"product_id":"service-operations-dynamics-9783319720173","title":"Service Operations Dynamics","description":"\u003cp\u003eThis innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains, the chapters provide a clearly framed set of mechanisms and theories with a focus on innovation-driven sectors and the game-changing role of IT. With each chapter built around real-life examples and service companies, the primary services supply chain is discussed alongside four key stakeholder groups: workforce, customers and markets, buyers and suppliers, and IT and innovations.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":52926261264663,"sku":null,"price":6072.63,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0679\/6918\/8119\/files\/9783319720173.jpg?v=1781594699","url":"https:\/\/payment.letskitaboo.com\/ur\/products\/service-operations-dynamics-9783319720173","provider":"Kitaboo One eStore","version":"1.0","type":"link"}