{"product_id":"whats-the-secret-9781118039427","title":"What's the Secret?","description":"\u003cp\u003eWhat's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":53834679484695,"sku":null,"price":3009.15,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0679\/6918\/8119\/files\/1594789.webp?v=1784038443","url":"https:\/\/payment.letskitaboo.com\/ur\/products\/whats-the-secret-9781118039427","provider":"Kitaboo One eStore","version":"1.0","type":"link"}