Lecture Notes in Computer Science

This book constitutes the refereed proceedings of the 28th International Conference on Enterprise Design, Operations, and Computing, EDOC 2024, held in Vienna, Austria, during September 10-13, 2024.The 18 full papers included in this book were carefully reviewed and selected from 70 submissions. They were organized in topical sections as follows: AI, ML and Agents; BPM and WFM; Business Models, Platforms and Strategic Management; Enterprise and IT Architecture; IT and Software Architecture; Modeling Methods, Data and Component; Process Mining and Monitoring; and Sustainability and Resilience.