Business and Management

This book combines, for the first time, the operations management and operations research concepts in lean and agile supply chain management (SCM) for achieving decreased uncertainty, increased productivity, and sustainability through the use of quality engineering techniques (QETs). The book serves as a beneficial supplementary read for supply chain management and logistics courses in operations management/operations research for industrial engineering or management departments as the book uses practical examples of QET applications in SCM in a variety of industries, such as manufacturing, international shipping, and services.  By reading this book, a wide range of audiences from general readers to students in industrial engineering or management fields will learn practical skills that can be utilized in the application of quality engineering techniques in lean and agile SCM.