Communications in Computer and Information Science

This book constitutes the refereed post proceedings of the 21st International Conference on Smart Business Technologies, ICSBT 2024, which took place in Dijon, France, during July 9–10, 2024.The 7 papers included in these proceedings were carefully reviewed and selected from 27 submissions. They focus on all aspects of foundational technological topics, such as technology platforms, internet of things, artificial intelligence, data science and web services, and application area needs and requirements, such as business processes, business intelligence, digital twins, value setting, and business strategy for manufacturing, service and trade domains.